FAQ

1. General questions

  • 1.1 What is Catooh?
  • 1.2 How can I log into Catooh?
  • 1.3 I forgot my user name and password. What now?
  • 1.4 How can I change my user data?

2. Shopping in Catooh

  • 2.1 What media file formats are offered?
  • 2.2 How can I open an mtp file?
  • 2.3 How do I download media from Catooh
  • 2.4 What happens to interrupted downloads?
  • 2.5 What do I do with defective downloads?
  • 2.6 What methods of payment are accepted?
  • 2.7 Are there any additional costs for registering and using Catooh?
  • 2.8 Do I have to secure the media file myself after purchase?
  • 2.9 What can I do with purchased media files?

3. Selling in Catooh

  • 3.1 Who can sell media in Catooh?
  • 3.2 How do I sell media?
  • 3.3 What type of media can I sell?
  • 3.4 Which formats can I upload for selling?
  • 3.5 Why were my media files rejected?
  • 3.6 What profit can I make from the sale of my media?
  • 3.7 How do I get the amount credited to my account?
  • 3.8 To where can I have the credit balance on my account paid out?

4. Contact

  • 4.1 How can I contact Catooh Support?